Terms and Conditions
The terms that govern your use of Crawlr
Terms and Conditions
Last updated: May 2026
Please read these Terms and Conditions carefully before using Crawlr. By creating an account or using the app, you agree to be bound by these terms. If you do not agree, do not use our app or services.
1. Who We Are
Crawlr is operated by Nascent Group Ltd, a company incorporated in England and Wales ("we", "us", "our"). Our contact email is support@crawlr.com.
2. Eligibility
You must be 18 or over to use Crawlr. The app involves alcohol-related social activities and is subject to UK licensing law. By creating an account, you confirm that you are at least 18 years old. We may suspend or delete accounts where we have reason to believe the user is under 18.
Crawlr is available to users in the United Kingdom. We do not represent that the app is appropriate for use outside the UK, and access from other jurisdictions is at the user's own risk.
3. Your Account
Registration. You must provide accurate information when creating your account, including your real date of birth. You may not impersonate another person or create an account on behalf of someone else without their consent.
Security. You are responsible for keeping your account credentials secure. Notify us immediately at support@crawlr.com if you believe your account has been compromised.
One account per person. You may not create multiple accounts to evade a suspension or ban.
Account transfer. You may not transfer, sell, or share your account with another person.
4. Acceptable Use
You agree not to use Crawlr to:
- Post, share, or distribute content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or hateful
- Harass, bully, stalk, intimidate, or threaten any other user
- Impersonate any person or entity, or falsely represent your identity or affiliation
- Collect or store personal data about other users without their consent
- Send unsolicited commercial messages (spam) or promotional content without permission
- Post content that infringes the intellectual property rights of any third party
- Facilitate, encourage, or glorify drug use, violence, or criminal activity
- Share, upload, or distribute content that depicts minors in a sexual context
- Attempt to access, tamper with, or disrupt any part of our infrastructure or another user's account
- Use automated tools, bots, or scripts to access or interact with the app
- Circumvent or attempt to circumvent any account suspension or ban
5. Content You Post
Your responsibility. You are solely responsible for all content you post on Crawlr, including profile information, messages, photos, crawl details, check-ins, and reviews.
Licence to us. By posting content on Crawlr, you grant Nascent Group Ltd a non-exclusive, royalty-free, worldwide licence to use, store, display, and distribute that content solely for the purpose of operating the app and providing the service. You retain ownership of your content.
Content removal. We reserve the right to remove any content that violates these terms or our community guidelines, without notice.
No endorsement. Content posted by users does not represent our views and we do not endorse any user-generated content.
6. Reporting and Moderation
Report mechanism. Crawlr provides in-app reporting for users, messages, group chats, crawls, and content. We review reports and may take action including content removal, warnings, account suspension, or permanent bans.
No guarantee of action timing. We aim to review reports promptly but do not guarantee a specific response time. Our review decisions are final.
Account suspension and bans. We may suspend or permanently ban accounts that violate these terms, without prior notice and without refund of any paid services. Severe violations — including the posting of child sexual abuse material, credible threats of violence, or serious harassment — may result in immediate permanent bans and referral to law enforcement or regulatory authorities (including CEOP and the IWF).
Appeals. If you believe your account was suspended or banned in error, contact support@crawlr.com. We will review the decision but are not obligated to reinstate the account.
7. Privacy
Your use of Crawlr is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what data we collect, why, and your rights under UK GDPR.
8. Intellectual Property
Our content. The Crawlr app, including its design, code, branding, and non-user-generated content, is owned by Nascent Group Ltd and protected by copyright, trade mark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.
Third-party content. Crawlr may include links to or content from third parties (e.g. pub listings, map data). We are not responsible for third-party content and inclusion does not imply endorsement.
9. Third-Party Services
Crawlr uses third-party services to operate, including Supabase (database and authentication), Google Sign-In (authentication), and Sentry (crash reporting). Your use of these services is subject to their respective terms and privacy policies.
10. Disclaimers
As-is service. Crawlr is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
No guarantee of availability. We do not guarantee that the app will be available at any particular time or free from errors or interruptions.
Venue information. Pub listings, ratings, and other venue information on Crawlr are user-generated or sourced from third parties. We do not verify their accuracy and are not responsible for decisions made based on this information.
Alcohol and personal safety. Crawlr facilitates social crawls involving alcohol. You are solely responsible for your own safety and that of others during any crawl activity. We are not liable for any harm, injury, or loss arising from real-world activities organised through the app.
11. Limitation of Liability
To the fullest extent permitted by law, Nascent Group Ltd shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or goodwill
- Personal injury or property damage arising from your use of the app or participation in activities organised through it
- The conduct, content, or actions of any other user
Our total liability to you for any claim arising from or related to the service shall not exceed the greater of £50 or the amount you have paid us in the 12 months preceding the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Nascent Group Ltd and its directors, employees, and agents from and against any claims, liabilities, damages, and costs (including reasonable legal fees) arising from your use of the app, your content, or your violation of these terms.
13. Changes to These Terms
We may update these terms from time to time. When we make material changes, we will notify you via push notification or in-app notice. Your continued use of Crawlr after the effective date of the updated terms constitutes acceptance. If you do not accept the updated terms, you must stop using the app and delete your account.
14. Termination
We may terminate or suspend your access to Crawlr at any time, with or without cause, with or without notice. Upon termination, your right to use the app ceases immediately. Sections 5 (Content You Post), 8 (Intellectual Property), 11 (Limitation of Liability), 12 (Indemnification), and 15 (Governing Law) survive termination.
You may delete your account at any time from Settings → Delete Account.
15. Governing Law and Disputes
These terms are governed by the laws of England and Wales. Any dispute arising from or relating to these terms or your use of Crawlr shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have a complaint, please contact us first at support@crawlr.com. We will attempt to resolve complaints informally within 30 days.
16. Contact
Nascent Group Ltd
General enquiries: support@crawlr.com
Privacy enquiries: privacy@crawlr.com
Legal: legal@crawlr.com
Last Updated: 2026-05-15